Service Features and Benefits

Using technology properly!
Computer Security

Install, configure and maintain real-time malware protection
o Prevent viruses, spyware, worms, Trojans, keyloggers, rootkits & more.
o Block poisoned web pages and secure instant messaging and downloads.


Firewall Configuration and Management

o Round-the-clock management to keep hackers off the network.
o Firewall policy design, equipment installation & configuration.


Disaster Recovery

Back-Up Critical Data
o Back-ups are vital insurance against a data-loss catastrophe.


Internet Policy Compliance

Block Inappropriate Content and Websites
o Keep employees focused on their work and prevent malicious or accidental exposure to inappropriate sites.
Ensure Compliance with Appropriate Government Regulations
o 87% of businesses do not meet the required level of compliance with mandatory standards. We make sure youíre not vulnerable to legal repercussions and costs for non-compliance.


Ensure ongoing network security
o Protects the network against vulnerabilities caused configuration errors and maintains updated acceptable site usage policies.


Help Desk & Technical Support

English-Speaking Toll-Free US Support
o We guarantee you can reach a US-based live support specialist from 9:30 am to 7:00 pm EST.
o Talk to us by phone, e-mail, or real-time web-based chat.


Remote Computer Diagnostic and Repair

o We log into your network from our offices and fix your problems remotely. No travel expense or waiting time, and in most cases youíre up and running in a few hours.


Security Audits

Software and Hardware Penetration Testing
o Improves your security, detects unwanted or unlicensed applications, and alerts you when upgrades are required.


Patch Reporting

o Ensures your entire system is up-to-date and protected against application vulnerabilities.


Network Maintenance

24x7x365 Intrusion Detection & Response
o We scan your network constantly to check for vulnerabilities that can bring your business to a standstill.

Microsoft Patch Management
o We make sure all upgrades and patches are installed in a timely fashion to prevent opportunistic hacker attacks.


99.9% Uptime Guarantee

o A protected network is a functional network ñ with productive users.